Service 1 – Stop and Search Calibration

Each year hundreds of thousands of interactions happen that involve a stop and search in our communities with Police Officers doing their best to protect and serve our communities. Recent statistics show some disproportionality around the balance in these activities across ethnic groups, but presently there is limited insight and learning after these interactions – which is where we can help. By submitting your body worn camera footage to our team of professional associates, we will calibrate the effectiveness of the activity and provide an insight to these interactions that triggers and drive reflective practice, consistency in approach and organisational learning. By working with us you will have a much better understanding of what is happening on the front line and make adjustments where disproportionality or inconsistency is identified in quick time, and also share the positive practices that are happening around your force.

What is your SAS Score –

Using key drivers, we can provide you with force, community and individual ratings in terms of the real life interactions we calibrate for you.

Service 2 – Sophisticated Organisational Learning

We strive to learn and improve how we operate but the amount of available time
is reducing year on year. Emergency service organisations have so much to keep on top of we have to find effective ways to learn through reflective practice and do more ‘on the job’. When the pressure is on and people need help, it is hard to prioritise professional personal development….but Phoenix Simulations can help.

We work with you to build out organisational learning from the calibrations we complete so the insights come to life in your organisation and progress can be tracked year on year. Utilizing simple action plans or sophisticated organisational learning portals we develop the right approach to support your training without being time consuming or arduous. We are passionate about making learning meaningful, fun, performance driven and efficient to leave you more time to do what you do best. Contact Phoenix Simulations to discover how we can work together to make a difference for your people and your communities.

Service 3 – Simulation Learning Events

Our simulation programmes are hugely popular across many sectors that are keen to drive performance through the quality of interactions with their customers. We create a ‘safe’ real life space where business can offer their people the opportunity to practice their craft with real customers or service users and receive valuable feedback before heading out for real. We recognise value in feedback from training and learning teams or even management, but the feedback from real customers is priceless and certainly the most impactful catalyst leading to change. We can also bolster insight by recruiting assessors with the appropriate professional background to minimise abstractions for large groups through our simulation events.

Our simulation events enable you to step back from the management and delivery on the day and focus on what is happening and support the learning. From the sign off of new skills such as investigative training, to academies and assessment for progression and professional development, simulations are high impact learning environments that drive in quality and ongoing development.

Our simulation events are customised to deliver the greatest value and are suitable for groups ranging in size from under 10 to 500+ depending on the objective we are working towards.

Trailblazer Offer

We want to work with a group of trailblazers to build a bespoke programme for you that will give the insight and clarity about what is happening on the ground in the first response scenarios that are occurring minute by minute across areas you service and enable you to learn and act appropriately to support colleagues and enhance your service. This may be positive recognition of ‘jobs well done’ to frequent near misses that require more of an organisational response. We will provide you with the insight and recommendations of next steps that make a difference without the burden of doing everything single handed!